Shipping policy
Thank you for shopping with Spot On Games. We work to prepare and ship every order as quickly as possible.
Order Processing
Orders are typically processed and ready to ship within 1–2 business days after the order is placed. Processing times do not include weekends, holidays, or carrier transit times.
You will receive a shipping confirmation email with tracking information once your order has shipped.
Retail Shipping Rates
Retail orders are charged a flat shipping rate of $5 per game. The total shipping charge will be calculated based on the number of games in your order and displayed at checkout before payment is completed.
Wholesale Shipping Rates
Shipping for wholesale orders is calculated at checkout using the shipping rates available through Shopify. Rates may vary based on the size and weight of the order, shipping destination, and available carrier services.
Delivery Times
Delivery times vary depending on the shipping destination, carrier, and service selected. Estimated delivery dates provided at checkout or by the shipping carrier are estimates and are not guaranteed.
Spot On Games is not responsible for shipping delays caused by the carrier, severe weather, incorrect delivery information, or other circumstances outside our control.
Incorrect Shipping Information
Please review your shipping address carefully before placing your order. If you notice an error after submitting your order, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or shipped.
Questions About Your Order
If you have questions about shipping or need assistance with an order, please contact us:
Email: support@spotongames.com
Phone: 910-808-9995
Spot On Games
964 High House Rd #3295
Cary, NC 27513

